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 Kim Baretta is a trained chef with experience catering and teaching cooking classes both in the United States and London, England. Kim spent 13 years working at Procter & Gamble in the U.S., Paris and London. The years spent abroad provided Kim the opportunity to travel and experience the food of many European and Asian countries.
In 2001, Kim decided to turn her passion for food into a new career. She enrolled at Leith’s School of Food and Wine in London, England, graduating with distinction. Kim then began working as a caterer and cooking instructor in England. Her first catering client was actress Emma Thompson. Through the years, Kim has catered everything from exclusive home dinner parties, to four-course weddings for 200, to cocktail parties for 300 in art museums.
- Cincy Chef
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Laurie Brown
 Laurie specializes in customer service and culture change training and development. Over twenty years ago Laurie began her career as a trainer, coach and consultant. She has earned a reputation as a highly engaging and effective professional whose work gets results for clients. Her work has taken her across the United States and abroad working with culturally diverse audiences at all corporate levels. She leads workshops on customer service and sales skills. She also coaches executives, TV personalities and politicians in public speaking and has authored “The Teleprompter Manual”, and “Brand Aid: How corporate branding principles can help you stand out”. She has considerable public and private sector consulting experience.
- Developing Greater Customer Intimacy
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Jim Brown
 James W. Brown is an organization development consultant, facilitator and teacher. Since 1985, he has helped facilitate the planning and decision-making process with a wide variety of groups and organizations, and assisted with strategic planning, leadership and management development, team building and staff development.
In addition to his consulting work, Jim is an adjunct lecturer for the Department of Education at Xavier University, Cincinnati, Ohio; and previously at Boston College in Boston, MA. He has taught courses on strategic leadership for Catholic school leaders at both institutions and, for the last 20 years taught a course on Facilitating Groups in the Executive Human Resource Development Program at Xavier.
Jim has a Master’s Degree in Education in Guidance and Counseling from Xavier University, Cincinnati, Ohio, and a Master of Arts in Biblical Studies from the Athenaeum of Ohio, Cincinnati, Ohio.
- Facilitation Skills
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Sue Brunker
 With more than 20 years experience as a compensation expert, Sue Brunker brings a rich understanding of human resources, compensation and benefits topics reflecting specialized experience with technology, manufacturing, sales, services, and tech life sciences companies to her clients. She is an award-winning top talent with expertise in developing breakthrough incentive initiatives and versatile pay programs.
- Sue Brunker
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 Len Brzozowski is the Executive Director of the Xavier Leadership Center, helping companies across a wide variety of industries develop the leadership skills necessary to succeed in today’s dynamic market environment. By engaging leaders from every level of the enterprise, Len helps companies effectively identify and implement solutions to overcome business, interpersonal and organizational challenges.
Before joining Xavier, Len was a successful entrepreneur, running his company – Robotron Corporation – a global designer and builder of high frequency welding and induction heating equipment and systems. His operating experience includes Europe, Asia, and Mexico. Under his leadership, Robotron was recognized by Crain’s Detroit Business as one of the leading technology companies of Michigan, and was named as one of the 50 most innovative small business in the United States by the US Chamber of Commerce.
Len has written and published many articles on the topics of education, leadership, strategy implementation, management and entrepreneurship in The Journal of Bank Research, The Journal of Systems, Synectics, and Cybernetics of the IEEE, Agricultural Economics Research, Small Business Focus and The Year. He has provided testimony to the Joint Science and Technology Committee of US congress on improving mathematics and science education, and is a frequent lecturer to local organizations and businesses on the topics of organizational change, leadership, and systems theory.
- New Leadership Foundations Certificate Program
- Implementing Innovation
- Leading Sustainable Change
- Systems Thinking
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 As an acclaimed brand strategist and design expert, Warren Church has worked with a diverse range of companies including Procter & Gamble, Starbucks, Johnson & Johnson, Hewlett-Packard, Microsoft, IBM and Lotus. Warren’s original approach to developing strategy helps guide companies seeking to innovate and achieve profitable growth.
- Developing Brands
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Tom Clark
 Thomas D. Clark is Professor of Management in the Williams College of Business at Xavier University in Cincinnati, Ohio. He earned his B.A. from Drew University, and his M.A. and Ph.D. from Indiana University. He teaches Managerial Communications, Crisis Communications, and Interpersonal Skills classes at Xavier University. He has been honored with numerous awards from the Small Business Administration for excellence as a coach of student small business consultants. Professor Clark has authored five books and over fifty scholarly articles on business communication in a variety of journals including the Journal of Business Communication, Business Communication Quarterly, the Journal of Management Education, the Quarterly Journal of Speech, Central States Speech Journal, Southern States Speech Communication Journal, and Communication Quarterly. He has served as President of CommuniSkills, a communications consulting firm, since 1983.
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Ron Collins
 Ron Collins, a full-time instructor in the Department of Accountancy at Miami University’s Farmer School of Business, brings more than 30 years of experience in managing the financial and accounting needs of organizations and entrepreneurs—as an auditor, controller, and successful business owner.
By sharing both his experience and the proven tenets of financial management on both a personal and organizational level, Ron helps inspire both clear understanding and active engagement in the critical area of business finance.
- Finance For Non-Financial Managers
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Mariela Costana
Mariela Castano is a proven change agent. As an engineer she has combined her industrial engineering expertise with the principles of Lean to create dramatic results for many companies. Her prior roles with companies like CTS, Kraft and Nestle have enabled those organizations to dramatically improve operations and profitability. Mariela’s tactile approach towards workplace organization (5S), cellular manufacturing, plant layouts, pull systems and visual management result in sustainable results.
- Introduction to Lean Tools
- Effective Reporting
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Brian Cunningham
With 25 years of international sourcing and supply chain experience, Brian Cunningham’s work has taken him throughout North America, Europe and the Pacific Rim. A consultant on sourcing, supply chain, logistics and strategy implementation, he brings proven strategies to organizations desiring to embrace best practices.
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 Denise is a professional actress working in film, television, on stage and as a corporate spokesperson for a wide range of businesses that require a polished message. She has had featured roles on 21 Jumpstreet, Northern Exposure, Days of Our Lives, Body Language, and, most recently, the films My Bloody Valentine 3-D, Homecoming, Madison, Uninvited Guest, Artworks, and Dead Horse. She is also a founding member of the Los Angeles Improv group Live Humans On Stage. Writing and performing original satire and sketch comedy material led her to create characters for the experimental television pilot Glory Days for NBC, a TV and radio campaign for Fred Meyer Stores and Laugh ‘n Learn corporate workshops. She performs live for trade shows, presents corporate role-plays for executive training programs, and has taught actors a wide range of skills and disciplines, frequently lecturing in the Drama Department of the University of Cincinnati’s College Conservatory of Music, as well as for the American Federation of Television and Radio Artists. In her spare time, she serves on the Boards of AFTRA, The Cincinnati Labor Council and the United Way of Greater Cincinnati.
- Influencing Without Authority
- New Leadership Foundations Certificate Program
- Influencing Without Authority III: Critical Moments
- Influencing Without Authority II: Daily Interactions and Persuasion Through Presentations
- Influencing Without Authority I: The Cornerstone Program
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Rocco Dal Vera
 Rocco Dal Vera is a Professor of Theatre at the College Conservatory of Music in Cincinnati. He has 20+ years teaching adults and is the co-author of “Voice: Onstage and Off,” a textbook in use by over 300 colleges and universities. His credits include work as both a voice coach on numerous stage productions and as a voice-over talent on more than 500 commercials, television shows, and movies, including “L.A. Law” “Hill Street Blues,” “THIRTYsomething,” “Raiders of the Lost Ark,” and “The Gods Must Be Crazy”.
In addition to working with actors, he has worked extensively as a coach and trainer in corporate environments, training professionals in such areas as persuasive speaking, presentation skills, and leadership presence. He is an internationally-recognized teacher and researcher in the area of voice and emotion, being one of a handful of certified trainers in Alba Emoting technique, and his book “The Voice in Violence”(ed.) is a standard text in the field.
- Influencing Without Authority
- New Leadership Foundations Certificate Program
- Influencing Without Authority III: Critical Moments
- Influencing Without Authority II: Daily Interactions and Persuasion Through Presentations
- Influencing Without Authority I: The Cornerstone Program
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Arlene Dalida
Arlene Dalida’s extensive experience in strategic financial and supply chain management roles makes her an ideal partner in Lean enterprise initiatives. She provides expertise in the application of strategic and profitability analyses to accomplish operational efficiencies and reduce costs, and award-winning skills in re-engineering operations and supply chain processes.
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Ann Dinan, PhD, MSSA, CPCC
 Dr. Ann Dinan provides coaching and consulting to individuals, teams, and organizations ranging from Fortune 10- Fortune 500 companies, as well as government, and non-profits, both domestically and internationally. Ann is also an ICF-certified coach (International Coaching Federation) and Consultant. She has been affiliated with Xavier University since 2002. In addition to consulting and coaching, Ann has extensive experience in designing and delivering senior and emerging leadership development programs, culturally adaptive leadership programs, team effectiveness coaching programs, and leadership programs. She continues to present on leadership topics at international and domestic conferences and has published in numerous journals. Ann earned a Ph.D. in Social Science Research from Washington University St. Louis, MO, and a Master of Social Science Administration from Case Western Reserve, Cleveland, OH. She earned a B.A. degree from the University of North Carolina at Chapel Hill.
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Patti Dunham
 Patti Dunham is an HR Consultant with over 16 years of experience. With proven expertise in the management of the human resources function in various industries – manufacturing, financial services, and non-profit – Patti joins daily human resources activity with the strategic focus to recruit and retain world-class employees. She is a member of SHRM, and holds her MBA, MA and SPHR.
- Introduction to Human Resources
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 Mark Eblin, a professional facilitator, strategist, and transformational coach, has over 25 years of experience as an executive and business consultant.
Mark’s expertise includes: Diagnostic Assessments for Highest Impact, Strategic Planning, Developing Focus and Execution Plans for Key Initiatives, Optimizing Sales Performance, ROI Impact Calculation, Measuring Change Initiatives and Linking to P&L, Leadership Training, Executive Coaching, Leveraging Process Improvement Methodologies of Six Sigma and Lean, Performance Coaching, Team Building, Measurement Visualization via Dynamic Scoreboards, and Mission/Vision/Values – Development or Clarification Enhancement.
Mark is a certified speaker with the National Speakers Association (NSA) and a member of the American Society for Training and Development (ASTD). He is a certified facilitator in the following specialized business areas: Organizational & Team Alignment for Achieving and Sustaining Performance Excellence, 4 Disciplines of Execution, Transformational Performance Coaching, Leadership Development including: Great Leaders! Great Teams! Great Results!, Six Sigma, Understanding Personality Types and Emotional Intelligence, Sales Management and Professional Selling Skills, and 7 Habits of Highly Effective People.
- Coaching to Sales Performance
- Consultative Sales Certificate
- High Performance Sales Management
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Julie Elliott
A Certified Compensation Professional (CCP) with 15 years’ experience in compensation and benefits, Julie Elliott offers a practical and thoroughly effective approach to analyzing and discussing financial realities throughout an organization. Her analytical background and engaging communications style make her an ideal presenter for both technical and corporate audiences.
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Denny Evans
 Dennis (Denny) leads Xavier’s Lean Certification and Six Sigma Programs. Denny brings more than 30 years of business experience, including senior operations and engineering management positions with Procter & Gamble and Belcan. Denny has been teaching project management and process excellence for 12 years and has 18 years of adult training experience. His breadth of experience allows him to share both his knowledge and expertise in managing projects and processes within organizations from a number of industries. Denny has his Professional Certification in Project Management (CPM) and Master Level Certification in Project Management (MCPM) from Xavier University. Both certification credentials are in alignment with the Project Management Institute’s (PMI’s) Project Management Body of Knowledge (PMBOK).
- Problem Solving and Root Cause Analysis
- Introduction to Project Management
- Project Management Certificate
- Lean Certification
- Six Sigma III: Black Belt Certification
- Six Sigma II: Green Belt Certification
- Six Sigma I: Yellow Belt Certification
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 Professor Paul Fiorelli is the current Co-Director of the Williams College of Business’ Center for Business Ethics and Social Responsibility at Xavier University. He was also selected to become part of an Ad Hoc Advisory Group to the United States Sentencing Commission, which reviewed Chapter 8 of the Federal Sentencing Guidelines regarding organizations. The Ad Hoc Advisory Group reported its recommendations to the United States Sentencing Commission on October 7, 2003. After minor revisions, these recommendations were sent to Congress on May 1, 2004 and became law on November 1, 2004.
Each year the Supreme Court, through the Supreme Court Fellows Commission, selects four individuals to work in different branches of the judiciary. Paul Fiorelli was selected as one of the 1998-1999 Supreme Court Fellows to work at the United States Sentencing Commission. During his fellowship year he researched and lectured on compliance and ethics issues, employee confidentiality questions, and how internal auditors can play a major role in compliance programs. He also received the “Thomas Clark Fellow Award” from Chief Justice William Rehnquist, and the 2007 International Compliance Award from the Society of Corporate Compliance and Ethics. In May of 2000 he was selected as a Senior Fellow for the Ethics Resource Center’s Fellow’s Program.
Dr. Fiorelli received both his law and M.B.A. degrees in 1981, has taught at Xavier University since 1983 and has been a tenured, Full Professor since 1994.
Dr. Fiorelli actively consults in the area of business ethics and has provided workshops and presentations to groups and companies, including: 5/3 Bank, AIG, AK Steel, ALICO, Association of College and University Auditors, Bell-Textron Helicopter, Conference Board, Cinergy, the Defense Industry Initiative, Eli Lilly & Co., Ethics and Compliance Officer Association, Ethics Resource Center, General Dynamics, Harris, Honda of America, Mead-Westvaco, Microsoft, Northrop Grumman, the Ohio Society of CPAs, the Practicing Law Institute, Sears, Society of Corporate Compliance and Ethics (SCCE), Toyota, US Oncology, Wall-Mart and Western & Southern. In 2007, Professor Fiorelli received the Ethics and Compliance Award from the SCCE.
- Business Ethics
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Annie Fitzpatrick
 Annie is a professional actress who works in regional theatres across the country. She has appeared Off-Broadway and toured nationally and internationally, and has appeared in the film “Milk Money,” soap operas, national commercials and numerous training films. She also has been a live presenter in major cities nationwide for companies including Procter & Gamble, Lenscrafters, Hewlett Packard, Parker Brothers, RCA, and Motorola. As a company member of The Ensemble Theatre of Cincinnati, she has received two Best Actress Cincinnati Entertainment Awards and multiple Acclaim Awards, including one for Best Supporting Actress. Annie has coached professional actors for over 15 years. She has developed and taught workshops on skills for working actors at The University of Cincinnati College Conservatory of Music and also developed a Conservatory program for The Tri-State American Federation of Radio and Television Artists.
- Influencing Without Authority
- New Leadership Foundations Certificate Program
- Influencing Without Authority III: Critical Moments
- Influencing Without Authority II: Daily Interactions and Persuasion Through Presentations
- Influencing Without Authority I: The Cornerstone Program
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 Linda Gravett, Ph.D., SPHR (Senior Professional in Human Resources), CEQC, has been affiliated with the Xavier Leadership Center for over 15 years and is on the faculty of Xavier’s Executive MBA program. She has worked with clients like Queen City Metro, The Discovery Channel, and Williams Sonoma, helping them leverage a diverse workforce to ensure success through periods of growth and change. Linda is a frequent speaker at professional conferences on the topics of building collaboration in a multicultural workplace, leveraging emotional intelligence, business ethics and generational differences.
Linda is the author of HRM Ethics: Perspectives for a New Millennium and co-author of Bridging the Generation Gap. Her third book on the connection between emotional intelligence and organizational effectiveness is titled Using Your Emotional Intelligence to Develop Others., Linda is the author or co-author of books on generational differences, Emotional Intelligence, leadership, and business ethics. Her next book, scheduled for January 2011 release, is about starting and sustaining a successful consulting firm.
Linda has a Ph.D. in HRD and Industrial Psychology; an MA in Labor and Employment Relations; and a Bachelor’s in Accounting and is certified in consulting and training using both the MBTI and EQi instruments. She has lived in Japan, Mexico, and Canada and brings an international perspective to her consulting and teaching.
- Performance Management
- New Leadership Foundations Certificate Program
- Cultural Awareness and Global Relationships
- Coaching and Mentoring to Excellent Performance
- Senior Human Resources Management Certificate Program
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 Dr. Tom Hayes is a Professor in the Department of Marketing at Xavier University where he has taught for over thirty years. He has also served as Chair of the Department for thirteen years and as the Director of Institutional Advancement. Before taking on the responsibilities of Chair of the department, he served as Vice President of Research Services at Qualitative Associates, Inc., a full service qualitative research firm in Cincinnati. He is presently Vice-president and Partner of Simpson-Scarborough, a full service marketing consulting agency for institutions of higher education.
Dr. Hayes received a Bachelor’s degree in Psychology as well as M.B.A. in Marketing at Xavier University. He also received an M.B.A. in Organization Behavior and a Ph.D. in Marketing from the University of Cincinnati. Dr. Hayes sat on the Board of the Cincinnati Chapter of the American Marketing Association for ten years, including serving as its President in 1989-1990 and was voted Member of the Year for the period of 1991-1992.
Most recently he authored two books that were published by CASE. The first was University Marketing Mistakes: 50 Pitfalls to Avoid (co-authored with Roy Adler and the second, Marketing Colleges and Universities, A Services Perspective won the Alice Beeman Award for contributions to the field.
Tom is a founding member of the Forum for Higher Education Marketing, a group of thought leaders and practitioners dedicated to advancing the theory and practice of marketing for colleges and universities.
- Building & Sustaining a Customer Service Culture
- World Class Customer Service
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Guy Hocker
 Guy Hocker is a facilitator and senior management consultant with the Xavier Leadership Center specializing in helping organizations achieve alignment and growth by applying practical frameworks for strategy implementation. He has worked with executives, high potential leaders, and strategy practitioners within a variety of organizations, including DuPont, JetBlue Airways, AT&T, Scudder Investments, Ernst and Young, and Monsanto. Within the public sector, he has worked with the highest leadership at the FAA and Department of Defense and numerous other agencies on strategy alignment efforts. He is a frequent and highly regarded lecturer at Dartmouth’s Amos Tuck School of Business and at NASA.
Guy holds a BS in Electrical Engineering from the United States Air Force Academy as a distinguished graduate and an MS in Operations Research from MIT (Sloan School of Management) as a Draper Laboratory Fellow. Earlier in his career Guy served as an officer in the United States Air Force and UN peacekeeper in sub-Saharan Africa.
- New Leadership Foundations Certificate Program
- Making Strategy Accessible and Relevant
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Karen Holtkamp
 Karen Holtkamp, M.A., is an experienced program developer, trainer and business writer who serves national and international clients from offices in Cincinnati, Ohio. She has been teaching professionals for 15+ years, delivering a wide range of communications solutions for clients such as Verizon, Chiquita Brands, GE Capital, Precision LensCrafters and Russell Investment Group. Her projects include the design and development of management learning programs, consumer research, marketing and promotional campaigns, executive speechwriting, and interactive voice response systems.
Karen’s areas of expertise include management and leadership, presentational speaking, business writing, time management, personnel development, team building, and a wide variety of interpersonal communication topics. In addition to her work with business clients, for 10 years Karen taught business communication in the Communication Arts department at Xavier University.
- Effective Presentations
- Business Writing for Results
- Communication Skills for Supervisors
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An experienced and dynamic trainer, a leader in the field, and President of Management Training Consultants, Inc. a firm that specializes in Train-The-Trainer programs. He has conducted training programs for top fortune 100 corporations in all industries including: Apple, Dun & Bradstreet, Ford Motor and Walt Disney World to name a few.
His previous work experience includes a faculty position in a graduate program in adult learning at the University of Rhode Island. He was elected department chairman and served in this capacity for two years. Later, as a director of a training and development function at Carney Hospital, he created, staffed and managed a department of eleven people.
Ed was a former member of the National Speakers Association and the American Society for Training and Development (ASTD). He was a charter member and past President of Rhode Island Chapter of ASTD. He also served as the chairman of the Massachusetts ASTD Advanced Trainer’s Forum, and was Assistant Regional Vice President of Region I, ASTD.
During his career as a training professional, Ed has published articles in HRD Review, Hospital Progress, Employer Services Digest, ASTD Training and Development Journal, and Training News. He has also authored and published the following manuals: Powerful Presentations That Get Results; Planning, Designing and Evaluating Training; Proven Classroom Training Techniques; and How Adults Learn: 15 Practical Tips. He has presented at ASTD National and Regional Conferences, Training’s Cost Effective Training, the American College of Health Care Administrators, and at The Poynter Institute for Reporting, Writing; Editing Faculty.
On repeated occasions over the past six years, Ed Jones has scored a perfect “10″ evaluation rating from every trainer in attendance.
- Train-the-Trainer III: Proven Classroom Training Techniques
- Train-the-Trainer II: Planning, Designing and Evaluating Training
- Train-the-Trainer I: How Adults Learn
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Dr. Kelly, a published author and international presenter, has been working in the healthcare industry for over 30 years, with specialty certifications as a chronic healthcare professional, and as a clinical nurse leader. An educator and researcher for more than 10 years, Dr. Kelly has expertise in nursing informatics, discrete data analysis and measurement, including Rasch methodology. As an Associate Professor of Nursing at Xavier University, she is the concentration coordinator for the Masters of Nursing focus area of Nursing Informatics.
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Dave Keszei, Major, USMC (ret.)
 Dave Keszei is a graduate of Xavier University’s Executive MBA program and has a concentration in Marketing. He has worked on a variety of public and governmental consulting projects in the area of Leadership Development to include: Cincinnati Children’s Hospital Medical Center, Macy’s Credit Card Services, US Bank, Continental Airlines and the United States Department of Defense. Dave is also a highly soft after lecturer inside the Williams College of Business MBA program on the subject of leadership, high performance team development and high performance team leading.
Before joining Xavier, Dave was a senior officer and F-18 fighter pilot in the United States Marine Corps, where he held a variety of leadership roles and responsibilities. Dave is a graduate of both the prestigious Air Combat Tactics Instructor Course and the Weapons and Tactics Instructor Course (USMC – Top Gun).
In 2004 Dave formed the first ever Corporate Connections division inside the Williams College of Business. He also developed and led the Williams College of Business MBA Professional Development Center, as well as co-designing and launching the first ever Executive Education division within the WCB, later becoming the Xavier Leadership Center.
Dave has written and published articles on the topics of strategy execution, high performance teams and values-based leadership. He is a frequent lecturer to companies both locally and nationwide on the topics of leadership training, change management and defining organizational culture.
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Priya Klocek
Priya Klocek is a human resource professional with more than 15 years of experience working with a variety of organization on employee development, change management, global diversity and cultural awareness. Priya has extensive experience in conducting skills assessments, analyzing results, and facilitating debrief sessions.
Priya’s corporate experience includes being instrumental in the cross-cultural training of employees in both the U.S. and abroad.
Priya holds a Bachelors degree in business from the College of Mount St. Joseph and a Master’s degree in Human Resource Development from Xavier University. She is a certified coach practitioner and teaches a graduate course on managing diversity at Northern Kentucky University. Priya is also qualified in the Prosci Change Management methodology and the Intercultural Development Inventory.
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Timothy J. Kloppenborg, PhD
 Timothy Kloppenborg, PhD has been certified as a Project Management Professional (PMP) since 1991. A retired US Air Force Reserve officer with experience in transportation, procurement, quality assurance, manufacturing, construction, and information systems, he brings experience from a wide variety of industries and organizational systems to his project management instruction. Published in both Project Management Journal and PM Network, Tim has also authored “Project Leadership,” “Managing Project Quality,” and “Contemporary Project Management.”
- Strengths-Based Leadership
- Simulation: Ultimate Route
- PMP Exam Review
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 Sharon Korth, EdD is an Assistant Professor of Human Resource Development for the Executive HRD Masters Degree Program at Xavier University. Prior to joining the Xavier University faculty in 1990, she served in a diverse range of training and educational services roles in both the university and corporate settings, most notably with General Electric Aircraft Engines.
Through her work as a trainer and instructional designer, Sharon has received multiple Outstanding Achievement commendations and Managerial Awards, and has published numerous articles, text books and training guides, including the publications Three Learning Theories: A Picture is Worth a Thousand Words, Coaching Effective Performance; and the articles “Creativity and the Design Process”, “Consolidating needs assessment and evaluation: Saving Time and Money”, and “Classroom Strategies that Facilitate Transfer of Learning to the Workplace”, among many others. She is an invited speaker on Adult Learning and Executive and Leadership Development at the Academy of Human Resource Development, the American Society for Training and Development, and for Xavier University.
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 Richard Kunst’s full understanding of the Toyota Production System, Lean Manufacturing, and the Theory of Constraints has enabled him to build a solid track record of optimizing ROS and ROI within organizations. His passion to teach and implement Lean and TPS concepts led him to be recognized as President of the Canadian Region for the AME [Association of Manufacturing Excellence] and a co-founder of the Lean Institute in Canada—and to his current focus on Lean enterprise, theory of constrains and six sigma.
- Introduction to Lean Tools
- Enterprise Value Stream Mapping
- Effective Reporting
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 Michael A. Lair has been a facilitator with the Xavier Leadership Center for many years. He specializes in helping people and businesses learn and develop together to set and meet organizational goals. Mike provides invigorating programs in leadership development, team effectiveness, and personal performance. His inspiring and dynamic facilitation style energizes clients to maintain enthusiasm and effectively apply their learning to meet the practical challenges they face every day.
In both the corporate and not-for-profit sectors, Mike has directed Human and Systems Development efforts for small, large, and multinational companies. He has served as Director of Experiential Programs, and currently chairs the Experiential Training and Development Alliance, WEB Education Tools. For seven years Mike was the Director of Organizational Learning for Joy Outdoor Education Center, near Cincinnati, where he provided the leadership to initiate a full-service consulting operation, doubling base revenues and tripling the client base.
Mike earned his Bachelor of Arts in Industrial Psychology/Quality of Work Life from Bowling Green State University. His publications include articles in the Book of Metaphors, II for the Association of Experiential Education, and Getting Teams on the Same Page. Mike has also produced the manuals Managing Conflict, Team Alignment Process®, Creating Shared Vision, Developing Strategic Plans, and Quality Team Processes and Leadership
- Communication Skills
- Managing Conflict
- Situational Leadership
- Negotiating Mutual Success
- Building Effective Teams
- New Leadership Foundations Certificate Program
- Achieving Team Excellence
- Critical Skills for Supervisors
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Laurence (Laurie) J. Laning, PhD
A retired P&G senior IT executive with an extensive track record in the fields of Strategic IT leadership and project leadership, Laurence J. Laning, PhD, has led the innovation of new technologies and applications throughout his career. With proven skills in business strategy implementation, global IT and IT system design, Laurie offers an ideal mix of theory and practical, proven strategy.
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A veteran leader of international sales and marketing teams, Becki Meyer offers comprehensive general management and market strategy research skills. Her work in identifying and understanding consumer behavior helps organizations make the most of their research initiatives and contributes to the strategic planning process.
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Tom Meyer
Six Sigma Master Black Belt Tom Meyer brings more than 30 years experience in strategic planning, quality process improvement and organizational effectiveness to his work with Xavier Leadership Center. A recognized leader in quality, process excellence and project management, his work has been featured in internationally recognized training materials.
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 Dr. Phillips joined Xavier University in 2008 where she leads initiatives that bring global regulators and industry together in an effort to collaboratively address issues faced by the Medical Device and Pharmaceutical industries. Since 2005, Phillips has worked with former FDA Investigators to conduct mock FDA inspections of pharmaceutical firms globally, as well as to provide technical assistance related to manufacturing, packaging, and laboratory operations.
Phillips started in the industry in 1996 when she was employed by Merck & Co., where she quickly took on positions of increasing responsibility, culminating in the position of Head of Quality Operations at the Merck North Carolina facility in 2000. Dr. Phillips holds a B.S. in Chemistry from Xavier University, and a Ph.D. in Organic Chemistry from the University of North Carolina – Chapel Hill.
- Decision Making Under Uncertainty: The Columbia Disaster
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Jim Regan has more than 20 years of global business and consulting experience in the transportation, industrial and financial sectors throughout Europe and Asia. With a primary focus in corporate development and new venture creation, he has worked in areas of strategy design and implementation, corporate transformation and change management, as well as new market and business development.
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Elizabeth Rueve-Miller
Elizabeth Rueve-Miller is a consultant affiliated with the Xavier Leadership Center, with expertise in holistic consumer understanding. She spent thirteen years in Consumer and Market Knowledge (CMK) at Procter and Gamble working on a range of brands (including Olay, Clearasil and Pringles) and business issues (new ventures, mature markets, and building organizational knowledge). Elizabeth pioneered the consumer understanding model for P&G’s innovation programs, integrating P&G’s traditionally strong quantitative consumer data, with a broader, anthropological understanding of consumers as well as external marketplace data. This consumer immersion approach was eventually expanded throughout the P&G Global CMK organization. Elizabeth led the initial development of P&G’s Global Consumer Knowledge Center, a corporate intranet, integrating consumer understanding across a wide range of subjects, including consumer psychology and behavior, cultural belief systems, and category specific knowledge. Elizabeth now works with businesses to create their own cultural changes in consumer understanding.
- Customer Immersion Research
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A strategic risk and control expert, Daniel K. Saint, PhD, serves on the Global Council of Appreciative Inquiry Consulting. He helps clients successfully lead positive change and growth in their organizations, focusing in organizational dynamics, systems mapping and analysis, and appreciative inquiry.
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Clint Schertzer, PhD
With more than 25 years experience in marketing research, consumer behavior, and strategic marketing planning, Clint Schertzer, PhD, offers guidance across a variety of industries, including service, retail, industrial, healthcare and financial. His clients have included Bethesda Hospital, Burke Marketing Research, Bristol-Meyers, Eli Lilly, Hallmark, Inc. and Kroger.
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 Erin Schreyer provides coaching, consulting, training and motivational speaking services to help leaders maximize their effectiveness, influence and positive impact on both people and business results. With a passion for developing people and organizations to achieve their greatest potential, Erin focuses on enhancing and leveraging strengths, improving communication and professional relationships, and inspiring professionals to look through a “leadership lens.” Erin collaborates with clients to create strategic plans and challenging but realistic goals for optimal growth and business results. With more than 15 years of experience in business development, marketing communications, recruitment and employee engagement, she facilitates high-achievement with a consistent focus on people.
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 John began coaching in 1988 when, as a facilitator of CEO learning groups, conducting monthly intensive “one-on-ones with each CEO member. With hundreds of hours in this setting he helped pioneer the conversation-based development processes that we now know as coaching.
John Schuster does most of his coaching in business environments with established senior leaders, with a secondary focus on emerging leadership coaching. A pioneer in the coaching process with more than 20 years’ experience, he has helped enterprises with strategic planning to leadership development to engaging the workforce. A multi-published freelance writer, he is also the author of “The Power of Open Book Management” and “The Open Book Management Feedback,” “Answering Your Call: A Guide to Living Your Deepest Purposes,” and “Hum-Drum to Hot Diggity.”
- Simulation: Profit and Cash
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 Susan Smyth offers executive and middle manager coaching, leadership and team development, facilitation, strategic planning and change management consulting and training to local, regional and national clients across many industries. Most recently, she has served as consultant to executive organizational development leaders to restructure an organizational training program including benchmarking with other regional and national companies regarding training, review of values, survey of 1000 employees regarding interests and needs, and curriculum design to address identified needs.
In addition, she has served as a team development resource and has helped launch leadership development for top 250 leaders and supervisory skills training for all middle managers. An expert coach to Human Resources VP and Talent Management Directors during periods of significant change, she has also helped design and facilitate an employee acquisition and integration process of more than 20,000 employees, which was cited as one of Canada’s best corporate culture change efforts of the decade.
- Change Leaders Toolkit
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 Jenn Stark brings more than 18 years of marketing, communications and branding experience to her Personal Branding work with individuals and organizations. Her consulting and corporate experience includes developing, writing and managing the production of extensive direct mail campaigns; directing comprehensive rebranding initiatives for organizations undergoing dramatic change; crafting corporate communications for diverse and multi-level workforces; and successfully working with individuals and teams to help them achieve their communications and presentation goals through the systematic and authentic expression of their Personal Brands.
Prior to her work with Xavier Leadership Center, Jenn held executive and leadership positions with both corporate and start-up organizations, leading communications initiatives to drive growth and brand recognition. A trainer and speaker on topics of personal branding, marketing and promotion, Jenn offers skills in Personal Brand strategy development and execution, communication planning, content development, presentations, and project management and facilitation, and helps individuals and teams take Branding initiatives from concept to production within deadlines, on budget, and in alignment with organizational strategy.
- Personal Branding for Organizational Success
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Joel Strack
 While pursuing his degree in Public Relations, Joel Strack participated in the inaugural Walt Disney World® college program internship. Upon completing his degree, he returned to Walt Disney World® and became part of the cast. Initially he worked as a performer in parades and shows portraying a broad range of characters and Disney stars. Later in his career, Joel became the Associate Director of Character Casting, selecting performers to appear in the theme parks and resorts. His other management positions include Guest Service Manager, Stage Manager, and Production Stage Manager.
Joel began his experience as a trainer when he was selected to teach the Walt Disney World® corporate orientation program, “Traditions.” He went on to develop and deliver training programs for the Walt Disney World® character performers. He further developed his skills as a Content Specialist and Facilitator with the Disney Institute. During his seven years with the Disney Institute, Joel designed and delivered a broad spectrum of programs including team building, professional development, and hands-on workshops. Among his clients were automotive manufacturers, food franchise operations, governmental institutions, and non-profit organizations. Due to exemplary work done with the Disney Institute, Joel was honored with the most prestigious corporate award that Disney presents to its cast members, Partners in Excellence.
Now as a speaker and instructor, Joel shares his passion and energy with audiences looking to be inspired and moved to action.
- Leadership Magic
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With expertise in the healthcare, manufacturing, service, retail, educational and non-profit sectors, Robin M. Throckmorton, MA, SPHR offers experience in establishing and enhancing the human resources function, research and implementation of best practices, and creation of various organizational development programs. A Development Dimensions International certified trainer, she has designed and presented training on issues ranging from employment legislation to strategic planning to human resources development.
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 Sandra Vogel, is a professional speaker, trainer, and facilitator with over 20 years of experience in management, training and education. She focuses on the art of persuasive communication. In 2005, Sandra became a certified contract trainer at the new General Electric Learning Center in Cincinnati, Ohio. She is also a certified trainer for Development Dimensions International (DDI), Achieve Global, Kepner Tregoe, and GE’s Professional Leadership courses. Dr. Vogel has received numerous awards and honors, including: SBA’s “Women in Business Champion” (2008); The eWomen Network’s “Innovator of the Year” (2006), and a Miami University award for “Women Breaking Barriers” (2005).
Dr. Vogel has conducted workshops across the nation and overseas and specializes in training and facilitating workshops including: Assertive Communication Skills, Personality Profiling, Team Building, Presentation Skills, Influencing Skills, Hiring the Right People, Conflict Management, Diversity, Dealing with Difficult People & Customer Service.
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 Shelly Wallace is the Associate Director of Xavier Leadership Center, bringing more than fifteen years experience in communications, change management, executive education, strategic planning, diversity training and organizational dynamics to her client organizations. Prior to her work with XLC, Shelly was the founder of Accent Management, a corporate speech and accent modification practice. She holds a Masters Degree in Speech Pathology from Miami University of Ohio, and has extensive experience with intercultural communications and training.
Currently, Shelly is engaged in creating sustainable business success with clients in the healthcare, governmental, publishing and financial services fields. Her approach to solutions-oriented consulting and facilitated learning, combined with access to more than a hundred faculty members and industry experts through Xavier University’s robust network, allows Shelly to create true customized learning experiences for employees at all levels.
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